Imagine when you are a loyal customer and the minute you enter a business establishment they recognise you and treat you for your patronage.
Pizza Pie an Utah based restaurant chain has recently implemented digital kiosks. Kiosks help Pizza Pie to engage different customer demographics and improve in-house customer experience.
The company reported a staggering 2336% return on investment from mobile offers and loyalty kiosks. 28% of their sales came from text messaging and loyalty initiatives. A total of 12000 points out of 16000 has been used by the customers during the campaign.