Elo’s interactive digital touchscreens facilitate hands-on shopping between customers and Monica Rich Kosann sales associates with the brand’s full inventory at their fingertips via the touchscreen’s in-store eCommerce capabilities.
Elo’s digital touchscreens has allowed Monica Rich Kosann to provide their customers side-by-side shopping experience with their sales associates. The touchscreens are used by customers to shop the jeweler’s full collection beyond the select stock available in-store. Shoppers can personalize their jewelery, comparing how different metals, designs and photos would look on the finished pieces.
This adds to the personalized experience of shoppers, especially of a high-value one like jewelery.